Any and all orders placed with More Power Racing constitute acknowledgement and acceptance of these terms and conditions. Prices are subject to change without prior notice, however you retain the right to cancel your order if such change occurs. All products sold by More Power Racing are for off road or show use only unless otherwise explicitly stated. It is illegal to tamper with or remove any emission control device. Check your local laws for compliance of any aftermarket product. All prices, materials, design, color, contents included with a product, and product specifications are subject to change without notice. Some product images may be shown with optional items that are sold separately. Product images on website are a representation only and may not reflect or represent the exact product you will receive. In the event that our computer server/database encounters technical difficulties which causes problems with our product pricing, shipping calculations, or sales tax computations, More Power Racing will correct all discrepancies at the time of processing. Customers will be notified of any errors and will have the option to retain the order with corrected totals or to cancel the order. All prices and policies are subject to change ant any time. All content on this website is the sole property of More Power Racing, LLC™. and may not be copied, reproduced, or infringed upon in any way. Copyright 2008, More Power Racing, LLC. ©
Fraud is unfortunately a large part of today's marketplace. More Power Racing takes every step to prevent and detect fraudulent transactions to protect both the consumer and retailer. Please understand that the reasons a lot of our policies, terms, and conditions exist are for fraud protection purposes. We do not waiver from these because of fraud protection, and understand they can often be an inconvenience. More Power Racing aggressively pursues consumers who attempt to defraud us, and will prosecute to the fullest extent of the law. As a precaution and for protection purposes, your IP address will be recorded with your transaction. In the event you defraud More Power Racing, you are responsible for any and all legal and collection fees associated with the recovery of our product and/or monies. More Power Racing will immediately forward your case to our attorneys or collection agency once the authorities have been contacted. We take fraud very seriously!
3. Order Placement
More Power Racing accepts orders via our website (www.morepowerracing.com , www.morepoweracing.com) or via telephone. We do not accept orders via fax or email unless previously arranged with a sales representative. Orders may be placed online 24 hours a day, seven days a week. Orders may be placed by telephone during normal business hours. Please call 360-658-3939 for current hours. Online orders placed after regular business hours will be processed the next business day, with the exception of orders placed on Friday and Saturday. Orders placed anytime after business hours on Friday will be processed the following business day. As a precaution and for protection purposes, your IP address will be recorded with your transaction.
Payment is required at the time of order placement, not order shipment. More Power Racing accepts all major credit cards, PayPal, and money order/cashiers check. We do not accept any other forms of payment including but not limited to personal checks, check by phone, manufacturer's cards (i.e. Yamaha card, Honda card), etc. All orders must be placed under the cardholder's name, no exceptions. If you wish for your order to be shipped to another address other than the verified billing address of the cardholder, you must fax or email a legible copy of your driver's license and the front and back side of the credit card you are using for review by our fraud department. This does not guarantee More Power Racing will ship to the alternate address. If your shipping address is a P.O. Box, additional shipping charges may apply. We will not ship your order until all information can be verified and payment is received in full, absolutely no exceptions.
In the event More Power Racing is out of stock of the item you ordered, it will be ordered from the manufacturer. If the item is not is stock at the manufacturer, it is placed on backorder. More Power Racing will make every effort to notify you of this or any other delay of your order, but is not always able to do so. More Power Racing has no control over the speed in which a backorder is filled, and also has not control on the information of release dates given to us by said manufacturer. More Power Racing can only pass on to you the information we receive from said manufacturer.
Once your order is placed with More Power Racing, your product will be normally ship the same day or within 1-3 business days if your product is in stock. If your product is not in stock, More Power Racing will order your product from the said manufacturer and ship it to you once we receive your product. More Power Racing will make every effort to notify you of this or any other delay of your order, but is not always able to do so. More Power Racing ships via UPS and USPS via ground or parcel post at no charge to you in most cases. More Power Racing will make every effort to forward any and all tracking information available to you. Generally, orders take 1-14 business days to arrive after your order is placed. If faster shipping is required, you are responsible for additional freight charges. Selecting an expedited shipping method does not guarantee that the order will be shipped by a certain date. An expedited shipping method only instructs More Power Racing to use that method of shipping when the order is processed and ready to ship.
7. Order cancellation
You may cancel your order at any time and receive a full refund prior to your order shipping from More Power Racing or the warehouse/manufacturer to More Power Racing or you. Special order items are exempt and may not be cancelled at any time after the item is ordered and the payment is processed. A special order item is defined as any item that is not normally stocked by More Power Racing or is currently out of stock and ordered specifically for you before our regular stocking order with said manufacturer. To cancel an order that has already been shipped please see the Return policy below.
8. Hassle Free EXCHANGE/RETURN Policy - 30 Day Exchange/Return Period
More Power Racing is happy to offer hassle-free exchanges or returns within 30 days of ship date. Please be sure your return reaches More Power Racing within 30 days of the date it was delivered to you (as shown on delivery company's tracking system).
Apparel Hassle-Free Exchange/Return
More Power Racing always wants you to have the perfect fit. If an apparel item does not fit properly, we will gladly exchange the wrong size for the right size. More Power Racing offers a hassle-free exchange policy within 30 days from the ship date. Exchanges do not incur restocking fees, however a 5% restocking fee applies to all returns. Shipping costs, inbound and outbound, are the responsibility of the customer. Please contact a representative from More Power Racing to obtain the current shipping rates.
More Power Racing strongly suggests you get pre-sized. Easy ways to determine what size you require and are comfortable riding in are: Use the sizing charts on our website, or manufacturer’s websites, try on a friend or co-workers piece, or visit a local dealership. Since we cannot size you, measure you, or know what kind of fit you want we are unable and will not recommend sizes or styles for customers.
Original packaging in good condition
Please include all original packaging in good condition (free from scratches, blemishes, tears, dents, and markings - including writing of any kind) with your return. More Power Racing CAN NOT and WILL NOT take ANY product back if it is not EXACTLY in the same condition as you received it in. ALL original packaging, tags, covers, etc. MUST be retained in order to get a return or exchange.
More Power Racing is unable to accept returned items that have been installed, used or damaged. Pet hair, odors, or other such variations in the product’s condition will void your ability to return products.
Exceptions on Exchanges/Returns
Like your local dealer, More Power Racing is unable to accept returns or exchanges on many electrical parts. Certain aftermarket items are exempt from this condition - please contact us before returning or exchanging electrical items. We are unable to do returns or exchanges on lighting, books, manuals, special order, clearance, sale, PRICEMATCHED, or specified items.
Inbound and outbound shipping fees on returned or exchanged merchandise are the responsibility of the customer. Original shipping costs are not refundable. More Power Racing recommends you insure your package before shipping it back and that you ship with a carrie that has can issue a tracking # to you when you ship your product. This allows you to ensure a safe delivery of your merchandise back to our warehouse. In the event your product is damaged or lost in transit to us, we are unable to refund your product. If you need to return an item because it was damaged during shipping or because of a mistake made by the manufacturer or More Power Racing, please contact us and we will assist you - in these cases no restocking fees will apply and we will cover the return shipping expense as long as your are located in the lower 48 United States. Shipping will unfortunately not be covered for International clients.
A refund to the original credit card used will be issued if there is a remaining balance. Any difference in price will be charged to you.
More Power Racing aims to keep shopping for your ride as easy and as low cost as possible. We do our best to avoid restocking fees. However, in some cases restocking fees will apply. These cases include, but are not limited to, used, damaged, discontinued and special orders.
How to Exchange/Return Items
You MUST obtain an RGA# from More Power Racing before sending any product back. Please call 1-360-658-3939 to obtain a RGA #. Unfortunately we cannot process any returned products without an RA #. If you send a product back to More Power Racing without obtaining an RGA# first, it will be refused and returned to you at your expense and risk.
After you have an RGA#, Pack and Send Back Your Return
When returning something to us, please re-pack all items using the materials we sent. Keep in mind that shipping companies can be very tough on packages! Please be sure not to write on or damage the manufacturer's packaging material as this can make an item unreturnable. Clearly write your RGA# on the outside of the box near the shipping label so we can identify your package when we receive it. Please allow 1-4 business days after receipt for More Power Racing to inspect and process your return.
9. Damage/Shortage Claims
All merchandise shipped from More Power Racing and its affiliates is properly packed before leaving the warehouse. Damaged shipments must be checked in the presence of the carrier driver. Lost or damaged shipment claims must be made with the carrier, More Power Racing is not responsible for the package once it leaves our possession. It is important that the original packaging materials be retained, and it is also advisable that pictures be taken of the merchandise and packaging for use with the carrier. All shortage claims must be made by the end of the next business day of receiving your product. After that time, More Power Racing will not be responsible for any shortages.
10. Refused/Non-deliverable Shipments
Any shipment that is refused or returned to More Power Racing is subject to an additional handling charge and all shipping/return fees unless prior arrangements have been made with More Power Racing.
All warranties are manufacturers warranty only and not through More Power Racing. Please contact the manufacturer of your product for warranty replacement. Be sure to fill out any product registration and/or warranty registration material that comes with your product. Failure to complete this step may void any warranty from said manufacturer. More Power Racing neither implies nor expresses any warranty of any product it sells. Different manufacturers have different warranty policies which vary the process of warranty replacement. You are responsible for all freight charges to and from More Power Racing or said manufacturer/distributor warehouse, which is due before shipment or replacement. More Power Racing will not issue a credit or replacement until the returned goods are inspected and verified defective by the manufacturer and More Power Racing is credited or replacement part is sent by said manufacturer. An RGA# must be obtained before returning any product for warranty. More Power Racing is not liable or responsible for denied warranty claims, and in most cases your product will not be returned to you.
If you are to receive a refund from More Power Racing, we will refund the original credit card used to make the purchase. If your credit card has been lost or stolen, please contact a More Power Racing representative for instructions on how to receive a refund. The original shipping charges that More Power Racing covered to get the product to you initially will normally be deducted from any refund or credit amount. Once a refund is authorized, it will be completed within 1-4 business days. Please note it can take an additional 1-4 business days for your account to show funds as available. More Power Racing has no control over this time delay
13. Washington State Residents
If your shipping address is in Washington State, you will be charged sales tax. Prior to July 1, 2008, the sales tax rate for all shipments to Washington State will be 8.5%. Starting July 1, 2008, the sales tax will be based upon the shipping zip code, and the sales tax rate in effect for that destination will apply. In the event the sales tax calculated is incorrect, More Power Racing will contact you. Your order will not be processed until final payment has been received.
14. International Orders
International orders must be made online. More Power Racing may require additional information from you to verify your identity and prevent fraudulent orders (normally a fax or email with a photo ID and copy of credit card). Place your order online, and a customer service agent will contact you with any additional request for information or to collect any additional freight required. Free shipping does not apply to international orders, and the customer is responsible for all associated duties and taxes levied by their local government. We accept credit card, wire transfer, money order, and PayPal for international orders. Please contact a More Power Racing representative for further assistance.
More Power Racing cannot be held responsible for and will not compensate for the following but not limited to; damage done to your property or person as a result of a product purchased from More Power Racing, legal action or fines accessed to you as a result of a product purchased from More Power Racing, bodily injury or death to you, your passengers or bystanders as a result of a product purchased from More Power Racing, financial loss or responsibility inherited as a result of a product purchased from More Power Racing, etc. More Power Racing cannot be held responsible for and will not compensate for labor, installation, inconvenience, storage, and/or other fees accessed to you as a result of a product purchased from More Power Racing regardless of circumstance. Your manufacturers warranty may be voided as a result of a product purchased and/or installed from More Power Racing, and we cannot be held responsible.
16. Free Shipping Offer
Free shipping is to residential addresses within the continental United States only and applies to FedEx or UPS ground, and USPS parcel post. There is no guaranteed transit time with free shipping. Orders shipped to a PO, APO, or FPO address are subject to additional shipping and handling fees. Orders shipped anywhere outside the continental United States are subject to additional shipping and handling fees. The original shipping charges that More Power Racing covered to get the product to you initially will normally be deducted from any refund or credit amount.
17. Low Price Guarantee
More Power Racing will meet or beat any competitor's shipped price. If you are ready to order and have found an advertised price at another retailer on an item that they actually have in stock, please let us know! We need to be able to view the advertised price in order to complete the price match. Non advertised prices such as emails, phone quotes, etc. cannot be considered for price matching. Copy and paste the URL of the page where the item is advertised into an email so we can view the advertised price. Do not send the homepage of the website, as we do not have time to search the site for your item. If it is a print advertisement, please fax a copy of the ad to 360-658-3434. Once we have this information, we can verify the pricing, description, brand name, and availability. This process may take just a little time, and as soon as the information is verified a representative will contact you with our low price offer which is a onetime offer good at that moment only. Online auction sites (including "stores" on these sites), companies who are not factory direct distributors of the product at hand, special closeouts, sale, clearance items, used or returned goods, group buy offers, or any foreign business are excluded from any low price guarantee offer. More Power Racing cannot price match or beat any item if we do not have it in stock. All price matches are subject to shipping charges and may not include our free shipping offer. More Power Racing will match or beat the "out the door" price, which is how much the total would be to get the product to you. Sometimes we are simply just not able to do the pricematch. More Power Racing reserves the right to abstain from our Low Price Guarantee offer at any time for any reason. Tires are excluded from our price match guarantee. Pricematch must occur prior to order placement, otherwise a store credit may be issued.